How to Raise the Prices in Your Flower Business

How to Raise the Prices in Your Flower Business

Here's a question I get asked a lot: "Kathleen help!!! I'm not sure how to raise the prices in your flower business?!?!?"

Welcome to 2022, peoples. Petrol prices are rising. Staff costs are increasing. And wholesale flower prices keep going up. What's a florist to do?!?!?

If any of these questions have ever crossed your mind, you're not alone. You might be searching high and low for answers to questions and wondering about things like: What should I do about inflation? What do I need to know about raising fuel prices? Flower prices? Delivery prices? Labour prices?

You might be thinking, "Everything keeps going up. I don’t know how to counter that effectively."

You're not alone!

It's kinda like the last 24-36 months have put all of our self-doubt and fears under a magnifying glass. Maybe you're like so many florists, and last year was the year you finally wrapped your head around charging the right premium.

And now, in 2022, you're faced with rose prices almost twice what they were a little while ago. So, you're back to feeling riddled with doubt, second-guessing your approach and walking around on eggshells, afraid to raise your prices.

I'm here to help!!!

The Quickest Approach: How to Raise the Prices in Your Flower Business

Here's my simplest answer to the question, "How to raise the prices in your flower business"...don't be alarmed cause it's stupidly simple.

You. Just. Raise. Your. Prices.

Seriously.

You grab a pen and paper and you sit down and do the math. And then go into your business update your prices.

And you do that right now.

You don't need permission. You don't need a special form to make it happen. You don't need to wait until Monday or the first of the month or the beginning of the next financial year.

As the kids at Nike say, Just Do It.

Of course, it's way easier said than done, right?

For most of us, when we're told to just go rip the bandaid off, it brings up all kinds of uncertainty and self-doubt. Unpacking those stories is the real task at hand (welcome to being a human being with a human brain!).

So, here's my 3-step solution to making it work...

Step 1: Get Curious

When it comes to thinking about what's standing in your way, what's preventing you from simply going out and doubling your prices, you might feel as though there is some sort of invisible force holding you back.

That invisible force is your limiting beliefs.

We all have them.

It's that little voice in our head that comes up with dozens of seemingly valid reasons why we shouldn't just rip the bandaid off and raise our prices.

Maybe that little voice in your head is saying, "You'll lose all your customers" or "This won't last forever. Just ride it out."

Or maybe it's saying, "No one else is raising their prices. You shouldn't either."

Job #1 when it comes to taking action and learning how to raise the prices in your flower business: get curious about what little voice is offering up to you.

And do this from a space of compassion and curiosity – this is all about making space for fear and doubt. Continuing to beat yourself up and talk down to yourself ain't gonna help the situation. (Trust me, I've tried that approach!)

How do you do it? Easy, grab a pen + paper and start writing down all the stories you're telling yourself. Every single reason your brain is offering up.

All of them. Don't judge them. Don't beat yourself up for any of it. Just get curious.

Once you've filled a full piece of paper with all your thoughts, you'll begin to see that it is just that: a buncha thoughts. It's all a bunch of stories we're telling ourselves to stay safe.

Again, nothing has gone wrong here. You are a human being with a human brain and this is how the whole thing is programmed to operate.

Just the simple act of getting the words out of your head and onto paper is one of the powerful mindset management tools we can use. You start to regain your authority and power of your thinking just by seeing the words on paper.

And you start to look at the stories differently when you can actually "see" the words in front of you. It puts you and your prefrontal cortex back in the driver's seat. It's the first step in the process of learning how to raise your prices in your flower business.

Step 2: Flip the Script

One of the most fascinating features of your human brain is that it will continue to be on the lookout for evidence to support your own belief systems. Even if those belief systems aren't serving us, it's how your brain is programmed to operate.

For example, if you're telling yourself, "No one else is raising their prices therefore I can't either." Your brain is always on the lookout for proof that the story is true.

It's like a self-fulfilling prophecy and keeps you stuck in your under-earning cycle.

The beautiful thing is that the reverse is also true. You can intentionally build an entirely new belief system by finding evidence of a new story, a more empowering perspective.

This is what I call "Flip the Script".

Instead of finding examples of businesses that aren't raising their prices, be on the lookout for businesses that have.

Here's two of my most favourite examples from the past few months:

  1. Ikea – I bought this bookshelf 18 months ago for $199 AUD. Today, it retails for $269 AUD. That's a 35% price increase in just over a year.
  2. Petals Network – when I first started flowering, Sweet Thoughts was one of the cheapest flower arrangements we made. In 2015, the smallest size retailed for less than $40 AUD. Today, the smallest size is listed for $82 AUD. That's a 105% price increase.

Now it's your turn.

As you're navigating the day, go out of your way to find even more examples of businesses whose prices have increased.

Once you start to look for it, you'll start to find lots of examples (and no doubt, the petrol station is a great place to start)!

Step 3: Raise Your Prices

The best bit about raising your prices is that you actually don't need to wait until the beginning of the week, the beginning of the month or the beginning of the quarter.

You can go in right now and update your pricing.

No explanation is required.

Now, don't be surprised when your brain tells you it cannot be that easy. (Remember, nothing has gone wrong if you hear that little voice in your head saying "Oh it cannot be that easy" or "What will my customers think?")

The truth is, your most valuable customers won't be surprised by a price increase. And yes going in on a random Thursday and updating your prices really is as simple as updating your prices.

Back to Basics: Looking for my step by step guide to pricing your floral designs? Check out this helpful blog post Florist Pricing Worksheets

Let's Go Deeper: How to Raise Your Prices Like a Boss

When it comes to taking action and learning how to raise the prices in your flower business the #1 reason we avoid doing anything is based in fear.

Fear that all the customers will go away. Fear that you'll be too expensive. Fear that you'll never get another paying customer again.

No, it doesn't matter if you're a brand new floral designer with zero qualifications or if you're a seasoned veteran with a fancy shopfront. We all have these thoughts pop up.

Why? Cause you're a human being and you have a human brain. And here's the secret to being a Flower Boss: learning to overcome fear and reframe your thinking is how you take action and raise your prices.

And it's exactly what I'm digging into this in this week's podcast episode.

Inside This Week's Podcast Episode You'll Learn:

Why most floral designers are afraid to raise their prices

How to overcome all the fear and take action

My step by step approach to increasing your prices

My exact approach to communicating your price increase to your most valued clients

Listen to the full episode here

Full Episode Transcript

 

Enjoy the Show?

How to Price Wedding Flowers

How to Price Wedding Flowers – Example $1500 Wedding Flower Budget

Looking back now, one of the reasons I struggled so much with pricing my work was that I had no point of reference. I knew how to do the math and price to the formula but I had no reference point in terms of what specific budgets looked like for wedding flowers.

The secrecy of our industry, the fact that your closest flower friends will not share their approach with you, is one of the many reasons florists consistently undercharge and underearn.

In my experience, one of the biggest reasons florists struggle to charge the right price is because no one talks about it. So, that is the point of this little exercise here, peoples. To help fill the giant void of information and give you the tools you need to learn how to price wedding flowers with confidence.

How to Price Wedding Flowers – The Right Formula to Follow

One of the greatest blessings we’ve been handed as florists is that hundreds of thousands of florists have travelled before you, testing out the pricing formula for florists. Florists of all shapes + sizes have used this pricing model, which means you don't need to keep guessing. It truly is such a gift and makes pricing our designs so simple!

In case you’re not sure what the right formula is and you're wondering how to price wedding flowers, here is the industry standard formula for pricing wedding + events work:

Wholesale x 3.5-4 + 30-50%.

Yes, I suggest you markup all wholesale items (flowers, foliage + sundries) at the same percentages to keep it easy on yourself. And yes, delivery, set-up and pack down are over and above this equation. (They're calculated based on the specific event requirements and logistics).

To bring this equation to life, let's go through an example. Let’s say you're a floral designer who just loves an abundance of roses in your bridal bouquets (me too!). Maybe we'll keep it simple and go with a very traditional colour palette and design the entire bouquet with Vandellas. These days, they wholesale for around $2.20 per stem.

For me, based on my design aesthetic and the level of abundance I like my clients to have, I want to account for 34 stems in a bridal bouquet. Plus, let’s allow $10 (wholesale) for ribbons, tape, packaging, etc.

Following the industry-standard approach, the math works out to be $415.

[(34 x $2.20) + $10] x 3.5 + 40% = $415

Pricing Is Based on Equation. Not an Emotion.

Let's dig into an example budget and break down the specifics. If a client came to you with a $1500 budget, what could they expect to see?

With the continued rising cost of flowers, it’s fair to say $1500 doesn’t buy you what it used to, right? These days, it's the starting off point and is enough to cover a basic set of personals or a few items for a more intimate ceremony.

Here’s a few examples of how $1500 might break down for a wedding:

EXAMPLE 1

Bridal Bouquet $415 x 1
Bridesmaid Bouquet $250 x 3 = $750
Buttonhole $25 x 4 = $100 (Groom, 3 x Groomsmen)
Saturday Delivery + Drop Off (Local) = $200

EXAMPLE 2

Brial Bouquet $415 x 1
Buttonhole $25 x 3 = $75 (Groom, 2 x Father)
Front-facing floral arrangement to sit on bar or signing table = $750
Saturday Delivery + Drop Off (Local, 2 locations) = $250

Looking for a step by step tutorial to help you quote a design you've never made before? Check out this YouTube video.

You Set Your Prices. Your Customers Set Their Budget.

One of the best lessons I learned in navigating wedding enquiries is that your customers have no idea how much to allocate or budget for wedding flowers.

You know how you, as the business owner, have a hard time finding information? Now, imagine being one of your clients! It's nearly impossible.

I know it feels scary to be the florist that openly talks about budgets and wedding planning, but it is the most helpful thing you can do for your customers. Being the florist who gives your clients the tools and resources to make empowered decisions is a game changer – it sets you up for an incredible relationship because the foundation for your entire creative relationship is built on transparency and helpfulness. And yes, that relationship then gives you the space you're dreaming of to make beautiful floral art!

So, while all the other designers are making it hard for clients to find information on how to budget for wedding flowers and what $1500 (or $5,000, $15,000 or $150,000) will get them, be the brave one. The easiest way to separate yourself from the competition and stand out from the crowd is to be the florist who actually gives your clients helpful, practical information.

And I don’t mean having it hidden deep in some blog post from a hundred months ago. Or setting up an auto email to send a price list (no, it's actually not that helpful). I mean be brave AF and put together a few helpful resources your clients can find on your website and in your IG feed/profile.

As counterintuitive as it feels, your clients will love you because you're making it easy for them and will love you more because you're the most helpful.

Worried Your Competition Will Find Out About Your Prices?

Don’t be. If your competition is spending all their time focused on you, you’re winning. It means they’re not focused on your clients and that provides you with the perfect opportunity to come in and sweep them off their feet, right?

And if you’re really stuck on the idea that your competition will find out, think about how all the big companies operate. Remember, the people who run Samsung know exactly what price the iPhone is offered at. In every country in the world. Because it's right there, in our faces every day, on their website.

They've figured out how to make it work. So can you.

Struggling to feel confident in your pricing? Come join us inside Flower Boss Bootcamp. No more second-guessing, offering discounts or saying to whatever comes your way. Learn how to show up with more confidence and build a thriving flower business.

Let's Go Deeper: 3 Steps to Break the Habit of Undercharging + Underquoting

If you're anything like me and find yourself constantly underquoting and offering discounts, you're not alone. I stayed in that cycle for years in my business.

It was like the fear of making felt impossible to navigate. It felt like an impossible battle and I couldn't figure out how to break the cycle.

When it comes to sorting out how to price wedding flowers, I was constantly filled with doubt and uncertainty. But I eventually figured out a way to make it work, to shift my approach and step into the discomfort.

I don't want you to stay stuck as long as I did. On this week's podcast, I'm digging into pricing in more detail and giving you specific actions, a step by step approach to getting yourself out of the undercharging cycle. It's time to get your pricing sorted once and for all!

What you'll learn from this podcast episode:

What is causing the doubt and uncertainty and how to move through it

Why we, as creative entrepreneurs, struggle with our pricing so much (yes, it's normal!)

How to reframe your perspective and show up with more confidence

My exact approach to getting out of your own way and finally getting your pricing sorted!

Listen to the full episode here

Full Episode Transcript

Enjoy the Podcast?

Floral Design Pricing

Floral Design Pricing – It's Allowed to Be Easy

Trying to wrap your head around floral design pricing? I've gotcha covered.

If you're new here, welcome to the best secret corner of the interwebs! I struggled with floral design pricing for a really long time (and I'm even a formally qualified designer).

I don't think I've ever met a floral designer who hasn't struggled with their prices – I think all of us, at one time or another, have had to navigate a sense of doubt and uncertainty when it comes to being able to sort through pricing.

Looking back now, I can see now there are a few reasons I really struggled with floral design pricing in my business.

Here are four unexpected insights to make pricing your work easier than ever!

TIP #1 – Don't charge your worth.

I know, this flies in the face of the "know your worth and add tax" narrative that we often see in the creative entrepreneurship space but if you're anything like me and struggle with your self-esteem, it's time to learn that your self worth as a human has nothing to do with the value of the designs you create in your business.

As a human, your self worth is infinite. If you were to charge your worth, there wouldn't be enough 000s to make it work. Quite literally, everything you'd offer in your business would need to have a price tag on it with "Infinite $$s".

It's time to unwind all that BS we're fed as creatives, women and humans and learn that your self worth is 100% intact. You are a whole, complete and totally worthy human being.

When it comes to floral design pricing, the last time I checked, the industry-standard approach to pricing didn't have a fancy square root of "Your Self Worth" in it, does it?

(Need to brush up on the equation – jump over here and check out this post about Florist Pricing Worksheets.)

It's time to get your self worth out of the mix and just stick to the math. In fact, the math is so simple your 7-year old nephew can figure it out. That will free up so much time and energy, which you can pour into learning more about elevating your branding, marketing and sales strategies!

TIP #2 –  Your brain is lying to you.

Here's a thing we don't learn in school: your human brain is wired for negativity and driven by efficiency.

That little voice in your head that says "I cannot charge that much" and "My customers won't pay that much", they're not true stories. I know it might "feel true" but it's just a very well practised story your brain is offering up to keep you small.

Essentially these storylines are just a sneaky version of fear.

My friend, if this rings true to you, I'm here to tell you there is nothing wrong with you. You are not broken. You are a human being with a human brain and learning how your brain works is POWERFUL! (It's why it's a part of the curriculum inside my Flower Boss Bootcamp.)

The truth is, 99% of what flies through our heads in the run of a day is just a pile of sentences. Stories we tell ourselves that are on repeat almost 60,000 times a day.

But, because you are a human being and you have the ability to think about what you think about (so crazy!), you get to decide to tell yourself whatever story you want. You don't need to believe those stories that go through your head. So, if you're gonna tell yourself a story, you might as well tell yourself a story that you like, right?

TIP #3 –  Discounts, deals and low prices aren't required for floral design pricing.

Flowers are a luxury service. As in, premium. High end. Fancy.

And learning to sell a luxury service requires next-level luxury thinking.

As a floral designer offering a luxury service, trying to compete with the grab-and-go shops is a waste of time. (That strategy only works if you have the power to influence wholesale costs. Most of us don't have that kinda power, right?)

The real challenge is that we, as consumers, as humans navigating our own lives, are inundated with marketing messages for cheap products, discounts, and sales.

We use that as evidence to support the fact that being cheap is how you get customers and grow your portfolio. We're led to believe, as business owners, that's how we need to market our work.

In the end, trying to compete on price is always a race to the bottom. You are never ever going to win that race.

It's time to shift your focus and learn to play a game you can win, peoples!

TIP #4 – Play a better marketing game.

One of the best shifts I made in my business was to really believe the industry-standard approach to pricing is a gift.

Thousands of florists have come before you, testing out the limits of the pricing model and putting it to work for their business – this includes florists in small towns, florists in massive cities, florists who work from home, and florists who have cute studios.

You are a florist. That means you don't need to question the equation. Get all your excuses out of the way and get to doin' the math. Make it easier for yourself to make money and use all that time you spent spinning in circles learning how to level up your approach to marketing.

Instead of stressing about pricing or telling yourself pricing is hard, shift your focus. It's time to learn how to level up your marketing and approach it from a much more intentional, strategic point of view.

Make today the day you set your sights higher, embrace a bolder definition of branding and really embrace the fact that we are selling a premium, luxury service.

And yes, even if you're usually cost-effective blooms and low-cost foliages to offer a low-priced solution, it's still a LUXURY offering. It's handcrafted, personally designed and professionally presented.

At the end of the day, that's what your customer is actually paying for. But they don't know that if you don't tell them.

So make it your #1 priority to educate them, to break the silence and bust through the secrecy of our industry. It's time to celebrate the energy, effort and expertise that goes into making this flower magic happen.

Want a few ideas to get you going on how to level up your thinking, shift your approach? Check out this YouTube video: Brand Tips for Flower Businesses

Deep Dive: Floral Design Pricing Secrets to Success

I struggled with pricing for so long and I want to make sure you can shortcut your progress. And I know for so many of my clients – no matter what kind of design services we offer – we allow the fear of rejection to stand in the way of making real, measurable progress in our business.

It's kinda like, we know we should raise our prices but we can't seem to break the habit. We can come up with dozens of reasons why we shouldn't do and we're constantly talking ourselves out of it.

I know so many creatives struggle with this exact scenario and that is why, on this week's podcast, I've compiled my exact approach to navigating the fear of rejection, sharing 3 secrets to help you flip the script and teaching you how to be a business owner, a designer, and a human.

What you'll learn from this episode:

Being human and being a business owner means fear is a normal part of the experience

Why the secrecy of the floral design industry is standing in the way of you taking massive action and keeping you stuck in the cycle of struggling with floral design pricing

How to feel the fear and still take massive action in your design business

My 3 secrets to help you move forward and avoid letting fear of rejection drive your actions (or inaction)

 

Listen to the full episode here

Full Episode Transcript

Enjoy the Show?

Online Catalogue Template for Flower Business

Online Catalogue Template for Flower Business – My Basic Framework

Struggling to figure out the right way to set up the online catalogue template for flower business? I've gotcha covered.

Navigating through all the details of your online catalogue is definitely a 'thing'. And yes, there is a specific strategy to follow. It's kinda like Goldilocks and the Three Bears: you don't want to offer too many options and you don't want to be too skimpy.

How Many Products Should You Include in Your Online Catalogue Template for Flower Business?

A few years ago I read about this study that a few psychologists did about selling jam. The general premise is that customers are MORE likely to buy when you limit their options. (You can read about it here.)

It sounds kinda counterintuitive, doesn't it? We as humans think we want to have an unlimited number of options. And as business owners, we fear missing out on sales if we aren't offering enough, right?

But at the end of the day, customers so want choice, but actually only from a limited number of choices. In the world of psychology, this concept is referred to as the Paradox of Choice.

In the case of the jam study, the psychologists found that more jam was sold when customers only had 6 options versus the initial 24 choices.

When I learned about this study, I immediately put it into action and put together a new framework for setting up the online catalogue template for flower business.

When it comes to setting up your daily deliveries, start with 12 products in your core offering. Set up your catalogue so that 50% of your products are presented in some sort of vase or container. And 50% is a hand-tied bouquet.

Why Not Just Add a Vase For An Add-On?

In our flower business, I found our customers came to us having decided ahead of time if they wanted something in a container or not. It's kinda like they came to our website with the format question already answered. They then looked through the photos and immediately eliminated the options that weren't the format they were looking for.

My experience is based on catering to a broad away of customers and living in a small town. So, if you operate in a big city and have a bigger population to work with and/or cater to a sophisticated audience, things might be different for you.

It's possible you're missing out on incremental revenue because your online catalogue isn't aligning to how your customers shop for flowers. Of course, every business is different and I reckon it's worth experimenting with both options. Track the data and then make a decision from there.

The most important thing to remember is to put yourself in your customer's shoes. Really think about how much expertise, experience and familiarity your clients have with ordering flowers and test out new hypotheses to really push the limits of what is possible.

Offer Three Size Options for Each Product

With each of the 12 products in your online catalogue template for flower business, set up three different sizes for each product. And make sure there is at least a 30% increase between each size.

For example, if your cheapest bouquet is $85 + delivery, then the next size up needs to be at least $110.50 and then the third is $143.65 (yes, they can be even more than this, just make sure the differences are noticeable).

Most customers aren't going to be able to tell the difference between an $85 bouquet and a $100 so make the price points and difference between the sizes you offer quite chunky. You can use your written descriptions to outline the basic sizes and educate your customers on what to expect (i.e. What's the difference between each size?).

Which Size Should I Show in the Pictures?

I'm lazy and kinda cheap. So when I set up our first online catalogue I just showed photos of only one size of bouquets. I didn't bother trying to take photos of each size. It was all too fussy for me.

Instead, I like to use the product description to give more detail, outline more specifics and give guidance on size. Want an example of what to write in the product description? Check out this YouTube video from the archives – 4 Details to Include in Your Online Catalogue

It's All a Work in Progress

One of the best lessons I've learned in my business is that nothing is permanent. This is particularly true with your website.

The nature of floristry is that every day there is a new set of customers coming into your little bubble. New babies are being born. More birthdays are being had. More get well soon gifts to be given.

This means that the customers who come to your website today aren't the same customers that visited last week (or even yesterday). So you can go in and update your website any day of the week.

For us, we found that more than 80% of our customers hadn't been to our website in the last 365 days.

Yes, you read that right.

More than 80% of our paying clients hadn't ordered in the past year. So they have no idea what was on there five weeks ago, let alone five days ago.

Don't delay! Stop telling yourself you'll do at the beginning of next quarter to the beginning of next financial year. Give yourself the go-ahead to go in today and make updates.

Your future self will love you so much because of it.

NEXT STEP: Wondering how to increase online orders? Google Ads is our go-to solution. Check out this super helpful blog post: 4 Google Ads Tips for Florists

Want more tips to help you get y our online catalogue sorted?

There is a lot of strategy that goes into getting an online catalogue sorted. Having the right mix of offers, but without too many options can be one of the best improvements you can make for your flower business. The first time I set up our online catalogue, I totally underestimated the task and I missed the mark with some of our solutions.

It's easy to overlook some of the finer details with an online catalogue. And it's really easy to do it wrong. If you need help sorting through your online catalogue, be sure to check out this podcast episode: What to Include in Your Online Catalogue as a Floral Designer

Enjoy the Podcast?

How to Price Flowers for Valentine's Day

How to Price Flowers for Valentine's Day

Not sure how to price flowers for Valentine's Day? You're in the right place.

On our very first Valentine's Day, running our flower shop, all I had to go on was a list of last year's rose order from one of the regular wholesalers. I'm so grateful I at least had that much info, because it gave me a point of something to go on.

From there, I had to just figure it all out.

All. Of. It.

I had no idea what people liked to order or when they ordered or even how much they wanted to spend.

I felt so lost.

I mean I could sit here and paint y'all a picture of it all being sunshine and rainbows, but let's be honest. It was messy. Super duper scrappy, fly-by-the-seat-of-your-pants, hopefully-never-to-be-repeated-again, sort of messy.

If I could wind back the clock, go back and have a little pep-talk with old me, I'd tell her to be intentional with how to price flowers for Valentine's Day.

In fact, here's exactly what I would do:

TIP 1: Price to the Equation

I was convinced there was no way I could charge that much. In Australia, our wholesale rose prices double around Valentine's Day. That really challenged me and all my limiting beliefs about money and pricing.

I was filled with so much doubt, so much hesitation when it came to raising my prices. I felt bad for charging those kinds of prices.

But then I started to learn more about what goes on behind the scenes. What happens at the growing side of things and what the rose farms needed to navigate and just how intense the pressure is for them.

At these peak trading periods, wholesalers and growers work around the clock, trying to tame Mother Nature and do everything in their power to deliver quality flowers on this one magical day of the year.

So much is out of their control and yet customers still demand they deliver. Of course, these days, navigating international logistics is at a whole new level of 'hard'.

Once I started to understand all the effort that went on behind the scenes, I really began to appreciate what this industry is being asked to do, how much pressure is on every single person all along the supply chain.

Me telling myself, "I couldn't charge that much", assuming my clients didn't want to pay a premium wasn't just hurting my business. It was hurting our staff. Our growers. The wholesalers. Every single person along the way.

It was also hurting our customers.

Once I started to realise it wasn't my job to judge whether or not I should price to the equation, I started to see how much more, what a better experience we could offer our clients.

Being able to offer best-in-class customer service, being able to hire another delivery person, and being able to navigate last-minute requests meant we were able to exceed our customer's expectations.

That was only possible after I finally sorted out my pricing.

It's time to let go of the judgement and the hesitation my friends.

It's time to decide the industry-standard approach to pricing works. It applies to florists of all shapes and sizes and is a proven model for making a profit.

In fact, it's one of the best gifts we've been given. It works. We don't need to spend hours upon hours doing all this fancy math.

And yes, it still applies on Valentine's Day too.

(If you need a refresher on pricing, check out this blog post: Florist Pricing Worksheets)

TIP 2: Your Customers Want to Spend Money

For me, one of the best lessons to learn about how to price bouquets for Valentine's Day was seeing how much humans love to spend money.

When I was younger, I always thought of Valentine's Day as a "Hallmark Holiday," something made up by a smart group of marketing people to make people buy more stuff (...actually, I still think that's true).

On a personal level, Valentine's Day isn't really my thing. Professionally though, if it makes customers happy, if it brings a smile to their face and gives them an ounce of joy, I'm here for it.

If it gets flowers in more customers' hands, sign me up! More humans need to experience the joy of flowers.

When it comes to spending money on Valentine's Day, I saw customer after customer after customer, hand over their cash, throw their credit cards at us and not ever hesitate when we would quote them $300 or $400.

Yes, there are new customers who are shocked at the prices but there's an equal number of customers who are excited to indulge, to spend over their budget and share their love.

If you struggle with confidence when it comes to pricing, decide to make Valentine's Day the time you challenge yourself, let go of your limiting beliefs around money and let go of the judgement you have on someone else's appetite or ability to pay a premium for beautiful blooms.

If your customers want to spend money, make it easy for them to spend money.

TIP 3: How to Price Flowers for Valentine's Day

When it comes to setting up your online catalogue and mapping out your offer for Valentine's Day, here is a basic framework to follow:

  1. Design 1: Bouquet of reds with a touch of pink or purple. Standard Size $147, Premium $195, Deluxe $254
  2. Design 2: Bouquet of pinks and burgundy tones. Standard Size $147, Premium $195, Deluxe $254
  3. Design 3: Vase arrangement of reds with a touch of pink or purple. Standard Size $187, Premium $243, Deluxe $316
  4. Design 4: Vase arrangement of pink and burgundy tones. Standard Size $187, Premium $243, Deluxe $316
  5. Design 5: Deluxe vase arrangement with small chocolates + bottle of prosecco $424

Now, if you're the type of designer who wants to use premium ingredients and has customers who spend more money, be ambitious with your pricing. Double what I've outlined above.

When it comes to how to price flowers for Valentine's Day, use this framework as your guide and go big.

One final note: yes wholesale prices are on the rise. It's not your job to carry the burden of supply chain issues. It's your job to level up your marketing and branding to align with the value you offer your clients.

Looking for more tips and free stuff? Be sure to check out our YouTube Channel. Click here to jump in.

Florist Pricing Formulas

Florist Pricing Formulas

I've never met a florist who hasn't struggled with pricing.

Seriously. It's part of the journey from Backyard Betty to Profitable Polly.

I work with florists from every corner of the globe and every one of them, at one time or another, has struggled with feeling confident in their pricing.

For me, I struggled with pricing for the first three years. One day I finally hit rock bottom and realised I couldn't keep going the way I was going.

I didn't have enough money in my bank account to warrant the work I was doing.

I had to make it work.

I didn't have a Plan B. I didn't have a separate household income to support me. I didn't have time to get another job.

If I could turn back time to that old version of me, it would have been so helpful if someone had told me on day one of my business...

Kathleen pricing is actually super-duper straightforward. The math is easy. What's making it feel so hard is all the self-doubt and meaning you're adding to the math.

If some magic unicorn had walked up to me and whispered those words, I probably would have tilted my head and been like, "WTF are you even talking about?"

It certainly would have encouraged me to pause for a second and ask more questions (yes, about my approach to pricing but also, Why is there a magic unicorn here and does anyone else see this thing?!?!?)

I'm embarrassed to admit this but I was taught the florist pricing formulas before I even started my business. Early on in class we talked a lot about pricing and did a lot of math.

But what we didn't talk about was feeling so full of doubt, fearing rejection and what it's like to lack confidence in your prices.

I allowed all of that to lead the way in my business and it's what stood in the way of me making it work.

Stories We Tell Ourselves

You know that little voice in your head that says:

😬 I can't charge that much.
😬 I don't want to be too expensive.
😬 My customers won't pay that much.
😬 This area is too competitive to charge those prices.

Or...maybe your flower friends price have told you they only charge 3 x markup and so you feel obligated to fall in line.

Quite possibly you've got a little push back from your local flower peeps telling you anything higher than that isn't marketing compatible or competitive?

Welcome to the world of being a professional floral designer and business owner my friends. It's time to put your big girl pants on and step away from the crowd.

Do you want to be Backyard Betty or a Profitable Polly?

What no one tells you about running your own business is that it's going to bring up all of our fears, doubts and worries.

For florists, a lot of that starts with pricing.

We fear rejection.
We fear failure.
We fear standing out from the crowd.

All of that fear is normal. 100% totally completely normal.

You are not broken. There is nothing wrong with you.

But the mindset shifts away from Backyard Betty to Profitable Polly is how you go from exhausted, struggling designer to thriving business owner and creative entrepreneur.

For many of us, our pricing woes are compounded by the fact that our industry is super secretive. No one openly talks about pricing and trying to find specifics on florist pricing formulas online is nearly impossible.

The result: we allow fear to lead the way and set pricing based on emotion, not an equation.

Florist Pricing Formulas

Yes, there are a set of commonly taught formulas for pricing. They go like this:

DAILY DELIVERIES / SUBSCRIPTIONS
Wholesale x 3 + 20%

WEDDINGS / EVENTS
Wholesale x 3.5-4.5 + 30-50%

Deliveries, set-up and pack down are charged over and above this.

And yes, your wholesale line item includes your flowers, foliage and sundries (hard goods). And yes, as wholesale prices increase, so do your prices. It's the perfect market economy and you don't need to carry the burden for increasing costs of labour, transportation, fuel, or fertiliser.

These florist pricing formulas have worked for decades. Through all sorts of economic situations.

This year is no different.

NOTE: I find the above florist pricing formulas necessarily complicated and take too much time to sort through. Here are my super simple formulas:

Everyday Flowers = wholesale x 4
Weddings + Events = wholesale x 5 (or 6)

If you're struggling with your pricing, it's time to dig deep and get curious about the stories you're telling yourself.

How to Price with Confidence in Your Flower Business

Getting your pricing sorted is the foundation for your success – it's how you grow your business, build a team, upgrade your workspace, buy a new delivery vehicle.

Setting your pricing with profit in mind is a must if you want to build a sustainable, successful flower business.

But I also know it can feel like a giant leap into the unknown to sit down and do the work to raise your prices.

How do you go from struggling designer to thriving flower boss? Here are three powerful coaching questions to consider:

  1. What are you afraid of? If you raise your prices and send your next customer an updated quote, what is the worst-case scenario? Write it down. Articulate it and be really specific. You'll feel a shift right away in your approach with this one exercise.
  2. What is the downside in believing it is possible? Right now, your actions are being driven by the belief that you cannot charge those prices. Flip the scenario on its head and rewrite the story in a way that serves you. Get curious, what would happen if today was the last day you struggled with your pricing?
  3. If you let go of all the fear, doubt and hesitation, how would you show up differently? Who would you get to become if you stepped into your authority and knew you could not fail?

Remember, at the end of the day, pricing itself is super simple. The math is so easy your seven-year-old nephew could do it. (Grab my florist pricing formula worksheet here.)

It's what we make the prices mean that stands in the way of our success.

NOTE: If you're struggling to quote an event or full wedding set-up check out this super helpful blog post: https://littlebirdbloom.com.au/how-to-price-out-an-event-for-florists/

Pricing With Confidence: There Is An Easier Way

If you want to dig into this more, get support and blow your own dang mind with what's possible in your flower business, grab a spot inside my Flower Boss Bootcamp.

We talk pricing, marketing, sales and all the things you need to know to build a thriving flower business.

My Flower Boss Bootcamp is the ultimate business program for florists, teaching you the exact process to follow so you can effortlessly attract more customers and make more money.

FBB is the program #ForFlorists, to help you earn a living doing what you love and grow your business. That's because you'll be learning my proprietary blueprint for creating a successful flower business, getting more customers while doing work you love and making money.

Join us inside the program today and, together, we'll change the trajectory of your flower business.

Let's go!!

this is how much money does a florist make

How Much Money Does a Florist Make

My life changed when I heard a seemingly successful florist tell me, "Kathleen, you don't go into floristry to make money."

I couldn't believe this famous florist was uttering these words to me.

I was speechless.

Here was another florist who, from the outside, checked all the boxes of "successful florist" while telling me she was struggling to make ends meet. Meanwhile, I had made millions of dollars in my flower business (and wasn't famous at all).

Up until that moment, I thought every florist experienced the financial success I had.

Turns out, I am the exception.

Turns out, when we tell ourselves money is hard, we make the process of making money...hard (real hard!).

Inside my Flower Boss Bootcamp, I share my exact approach to making money and teach you how to approach pricing with ease.

Very specifically, I teach you how to think about making money. When you ask me the question, "How much money does a florist make?" My response is quite different to other florists.

We all relate to money differently.

When you believe money is out of your control, you'll stay stuck in inaction, waiting for the stars to align. (Yes, this is how most humans learn to think about money.)

When you're a floral designer, on a mission to build a business, learning how to reframe your money stories and shift your thinking is how you learn to pay yourself a living wage.

You can decide to continue to stay stuck and tell yourself, you don't go into floristry to make money.

Or you can decide that creating the flower business of your dreams, making more money and serving your clients at your highest level is the real goal.

Shifting your mindset, getting curious about your money stories and opening yourself up to the possibilities of being creative and making money is a must for any creative entrepreneur (including floral designers).

It's also what makes pricing so easy and attracting better clients effortless. And it's actually how you attract better clients, increase your profitability and grow your business.

Reframe your money stories

At the end of the day, money has no more inherent value than a Kleenex. But we all grow up in environments and are conditioned to believe certain stories about money.

We are told money doesn't grow on trees. We believe making money is hard. We hear influencers tell us we should just be grateful for what we have.

And in most cases, we're unaware we carry these blind spots in our potential.

At the end of the day, the amount of money you're making (or not making) is up to you. 100%.

Money doesn't fall from the sky. Money doesn't just land in your lap.

You make money through your actions.

You are 100% capable of making more money in your flower business.

To do that though, you have to take full responsibility for the results you're creating right now.

The best bit is, once you take full ownership of your results, you can DO SOMETHING ABOUT IT.

When you tell yourself making money is hard, you feel graspy.

You find yourself flip-flopping, doing all the things, offering discounts just to get the business, and will say yes to whatever comes your way. You never end up sorting out your prices properly and you stay stuck fulfilling the starving artist life (trying to stay motivated by convincing yourself you could just be grateful for what you have, right?).

The floral design industry loves to perpetuate this belief. This industry could be a textbook example of scarcity thinking.

Rather than openly talk about pricing and making money, florists like to brag about how busy we are. As if busy is a badge of honour and busy is the same thing as being successful.

I absolutely fell into this scenario early in my business. I said yes to every job that came my way because I thought that's what I was supposed to do.

It only took a core meltdown for me to come to terms with the fact that I didn't even like the business I had created. It took me a few years but I did finally learn there is a better way, an easier approach and, no, you do not need to work your way up the experience ladder.

How much money does a florist make?

As a very rough guide, if your flower business turns over $200,000 a year, you can easily bring home $50,000 (possibly more depending on your operations and the type of work you do). If you want to bring home more than $200,000, you'll want to set a revenue target of at least $1,000,000.

For anyone who asks me "How much money does a florist make," my response is always the same: You can make a lot of money as a floral designer.

But it takes a new level of awareness in your thinking and next-level belief in the value of what you're offering your customers.

And, honestly, once you realise pricing is super straightforward (it's based on an equation, not an emotion), you can get curious about limiting beliefs you have about making money, and you'll notice things shift radically in your business (yes it can happen really quickly too!).

If you're like so many other florists and struggling with pricing, be sure to check out this blog post (Florist Pricing Worksheet).

blog post ideas to maximise profit in your flower business

Maximise Profit in Your Flower Business – 8 Tips

Let’s talk about makin’ money!! In fact, let’s talk about how to make more money in your flower business. Here are 8 ideas to help you maximise profit in your flower business.

WHAT IS PROFIT?

First things, first, let’s all agree on a definition of “profit”, can we?

There are a few different ways to define profit, but for simplicity, I’m going to define it as follow: 

Profit = the money left over after you’ve paid all the bills.

In most cases, profit is defined over a timeframe – you could define it over a week, a quarter, a year, or you can evaluate it on a per-project basis.

Let’s get into a real-world example, with the last design project you did, you’ve got bills from growers, invoices from suppliers, labour costs as well as operational costs (petrol, insurance, rent, heat, electricity, etc.).

Once you pay all those invoices, there should still be money left in your bank account (this includes after you pay yourself).

Most florists are gobsmacked to realise they’re barely breaking even. If that’s you, you’re in exactly the right place! 

Getting a handle on your numbers and learning to evaluate your profitability regularly is so helpful!

I know it’s super scary and intimidating at first, but it gets easier! 

Know this: getting comfortable reviewing your profitability is incredibly powerful. That's why I've put together these tips to help you maximise profit in your flower business.

This isn’t about using your numbers as an opportunity for your inner critic to come in and judge, ridicule and beat you up (more than usual).  

Treat this as a science experiment. A pure fact-finding mission. 

Look back at your last project. Maybe you way overspent on ingredients for the event. Or maybe you miscalculated how many freelancer hours you needed.

That’s OK.

Don’t stress. Don’t beat yourself. Don’t dwell on what went wrong.

“When you know better, you do better.”

Maya Angelou

I have lived by this mantra for years and it has served me so well in my flower business. Beating yourself isn’t going to help you move forward. Let that sh*t go, friend. Instead, make notes of what you would do differently next time… and then do it differently.

The best way to improve your numbers is to know your numbers. Once you know your numbers, you can take action to change them, to always improve.

Now, with all that said, here are 8 ideas to maximise profit in your flower business:

IDEA #1 – REVIEW YOUR PRICING

And do it today. I spent far too long putting this one off when the reality is, there is no reason to hold off. Just go in there and update it straight away. And no, you don’t need to gradually increase your prices. Embrace the discomfort, peoples! Don’t dilly dally. (Need help? Check out this recent blog post How to Price a Bouquet.)

IDEA #2 – KNOW YOUR COSTS

When I first started, I had no idea what was involved in running a flower business. Just becoming aware of money in, money out is helpful because that increased awareness will help you measure your progress. You will feel more in control and have a more complete picture of what’s happening (rather than just hoping you have money in your account to pay for the next bill that comes in your inbox).

Your homework: how much money does it take for you to just have your business “open”? Grab a worksheet and add up your rent, insurance, website hosting, accounting software, electricity, water, internet, phone, etc. Whatever you spend money on just to keep the lights on.

IDEA #3 – SHAVE 10% OFF YOUR NEXT WHOLESALE FLOWER ORDER

I used to overbuy at the Sydney Flower Market all the time. $100 there. $200 here. It adds up so quickly and is one of the simplest ways to eat up your profitability. 

Shopping for flowers is like being a kid in a candy shop. Building the discipline to stick to a budget and work through the urges to buy the things, not on your shopping list takes practice but it’s doable. It made a dramatic difference to our bottom line.  So, put your list together and then cut it back by 10%. Keep shaving a little bit off here and there, push your design skills and watch your profitability increase. It’s so good!

IDEA #4 – PUSH YOUR CREATIVITY + DESIGN SKILLS FURTHER

In the shop, we used to have little design wars. We’d grab the bucket of orphan stems (the leftover from full bunches) and we’d challenge each other to make something look good with an imperfect set of ingredients.

I used to be so impressed by what we could create using three mismatched gerberas and one snapdragon.  Learning to create beautiful designs with an imperfect number of stems is a valuable skill to learn and helps you push your creativity to the next level.  

It makes you a better designer and teaches you how to make more money.

IDEA #5 – REVIEW YOUR DELIVERY CHARGES

Free delivery isn’t a tactic you have to adopt. If the relay services and networks can charge $12.95 for delivery, you can too. 

In 2017, we sat down and did the math, adding up the total cost of just doing deliveries. Once it was all said and done, we saw that it cost us $25,000 to do deliveries PLUS, adding on the labour charges to then make the deliveries happen. 

When you look at those costs on an annual basis, the numbers become very real. It is a sort of tedious job to do, but it’s so worth it.

And if you need any evidence to see that you can charge for delivery, check out one of the national wire services or relay networks.

IDEA #6 – STOP OVER-STUFFING

We have high expectations of our work. We want everything that leaves the bench to look good. It’s super tempting to add in one extra stem of this or an extra stem of that. Don’t! 

Multiply that one stem x orders per year and watch the money just walk out the door. 

So, it’s time to solve this problem a different way: set your prices so your designs reflect your expectations. Then you won’t ever need to worry about overstuffing designs.

IDEA #7 – CHARGING OUT YOUR STAFF

When it comes to quoting for set-up and pack down, double-check your staffing mark-ups. (Yes, like we mark up our flowers, we also mark up our staff).

I take the hourly rate we pay our staff/freelancers and multiply it by 3. That becomes your per hour charge for each staff member.  

In Australia, we also have rules around staff rates for after hours and weekends. So be sure you’re keeping up with proper staffing requirements when you’re quoting per hour for the projects.

IDEA #8 – BEFORE YOU BUY THOSE CONTAINERS…

I spent so much money on stuff I never used. Honestly, I had an entire shed of containers and stuff that I might have used once.

Today, my rule is that I don’t buy the thing until I get the project. I’ve also told myself I need to give myself 7 days before I hit “buy”. This ensures I don’t waste my money on things I don’t need or won’t use.

FREE COURSE #FORFLORISTS

Want to go deeper? Want more than these 8 tips to help you maximise profit in your flower business? Learn the secrets of successful florists – sign up for my Ultimate Guide to Building a Thriving Flower Business. CLICK HERE

How do you price a bouquet

How Do You Price A Bouquet?

Do The Math

One of the most surprising things about being a floral designer is how much time we spend doing math. But it’s with good reason.

Every single stem we purchase from a wholesaler or grower needs to be accounted for. Every bouquet we make a customer or bride needs to be calculated based on an equation.

Pricing is one of the fundamental tenets of building a successful and profitable floral design business.  But it’s one of the areas I used to struggle with the most.

I’ve come to realise, one of the greatest challenges we face as floral designers + business owners is that pricing is not something that is talked about openly in our industry.

I remember early on in my business trying to Google whatever I could find when it comes to “how to price a flower bouquet”.

It’s a giant black hole of information. No one wants to share their approach. It all needs to be kept a giant secret. Which leads us to a tremendous amount of self-doubt.

There is so little discussion and awareness around pricing in our industry so then, even if we are formally qualified like I am, we still walk around with a lot of hesitation and uncertainty about pricing.

For years I felt as though I was constantly bombarded with low-price customers. I could feel the murmurs from passers-by telling their friends how expensive our flowers are whenever they walked by our shop.

I regularly heard from brides who would say “We found someone cheaper”.

Now I know this experience is familiar to florists around the world. It wasn’t just me.

I’m here to help.

How Do You Price A Bouquet?

When I first started out as a designer, I was filled with so much doubt around pricing.

I even have physical proof to share with the world – a wedding brochure that gave clients the option of buying a bridal bouquet, 2 x bridesmaids, 5 x buttonholes, 2 x corsages and a small box of rose petals for the rock bottom price of $450.

Thank goodness my customers saw right through my sales pitch and never took us upon it.

Literally. Not a single customer said yes to paying $450 for all this amazingness...they all said ‘no’ to the deal of the century.

I’m so glad they did.

Because it showed me that being the lowest cost option is not how you build a successful business. 

Fast forward five years and today, I would easily charge $1200 + delivery for this particular combination of deliverables. 

Oh how far I’ve come in my pricing mindset.

I want to save you from the same struggle.

That’s why, on this week’s episode of the Thrive Podcast #ForFlorists, I’m passing along my super simple approach to Pricing Like a Flower Boss.

Scroll down to the bottom to check it out.

Follow The Formula

How do you price a bouquet? Here are the industry standard formulas to follow:

Everyday Flowers: Wholesale x 3 + time

Weddings + Events: Wholesale x 3.5-4 + 30-50% 

When I teach floral designers about pricing, I keep it real simple and offer an alternative equation:

Everyday Flowers: Wholesale x 4

Weddings + Events: Wholesale x 5-6 (or more) 

I use these super simple formulas to help keep the process of planning simple and easier to scale our business. And no, it’s not perfect but it gets you in a pretty good spot with a lot less effort.

Need Help: How To Price A Bouquet?

I teach floral designers how to price with confidence inside my Flower Boss Bootcamp. It’s the only program available to floral designers focused entirely on the business of flowers.

Yes, we talk about pricing. We talk about feeling confident with your pricing and how to effortlessly attract better clients. 

Learning how to show up as the badass flower boss you’ve been dreaming of is entirely possible.  It’s not about having a shop front, more qualifications or gettin’ famous on the ‘Gram. 

It’s all about learning how to manage your mindset and market your business to effortlessly attract better clients. 

I give you my exact approach to marketing inside my Flower Boss Bootcamp. We dig into getting crystal clear on your vision of success and you’ll be surrounded by floral designers who are navigating similar challenges to you.

Click here to learn more. 

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